Privacy policy

Last updated: June 22, 2025

This Privacy Policy describes how Nouriselle (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nouriselle.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.

  • Online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create and manage your account, arrange shipping, and handle returns.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products under Art. 6 (1) (f) GDPR.

Security and Fraud Prevention

We use your personal information to detect, investigate or take action regarding fraudulent or malicious activity. EEA legal basis: Art. 6 (1) (f) GDPR.

Communicating with You and Service Improvement

We use your personal information to provide support and improve our Services. EEA legal basis: Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site, run analytics and tailor services and ads. For full details on Shopify-related Cookies, visit https://www.shopify.com/legal/cookies.

Most browsers allow you to block or manage Cookies, though doing so may negatively affect your user experience.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To vendors or third parties performing services on our behalf.

  • To business and marketing partners.

  • When you consent or direct us to share your information.

  • To our affiliates.

  • In connection with a merger, legal obligation or legal claims.

We disclose the following categories of information:

Category Recipients
Identifiers Vendors, Business Partners, Affiliates
Commercial Info Same as above
Usage Data Same as above
Geolocation Same as above

We do not use sensitive personal information for inferring characteristics without your consent.

Third Party Websites and Links

Our Site may include links to third-party sites. We are not responsible for the content or privacy practices of these websites. Review their privacy policies separately.

Children’s Data

We do not knowingly collect information about children. If you are a parent and believe your child has provided us with personal data, please contact us.

Security and Retention

No system is perfectly secure. We recommend you use secure methods when transmitting information. We retain your data as long as necessary to fulfill our services or as required by law.

Your Rights

Depending on your location, your rights may include:

  • Access / Know

  • Delete

  • Correct

  • Portability

  • Opt-out of Sale / Sharing / Targeted Ads

  • Restrict Processing

  • Withdraw Consent

  • Appeal

To exercise rights, contact us at info@nouriselle.com. We may require identity verification.

Complaints

To file a complaint, contact us. If unresolved, you may contact your local data protection authority. For EEA: List of authorities

International Users

We may store or process your data outside your country. If transferred outside the EEA, we will use standard contractual clauses or other valid safeguards.

Contact

VINTROIS LIMITED
OFFICE 3906, 39TH THE CTR 99 
QUEEN'S RD CENTRAL CENTRAL 
HONG KONG 

Business Registration Number: 78328119


Email: info@nouriselle.com

Unless stated otherwise, we are the data controller of your personal information.